Our engagements

OUR SATISFACTION COMMITMENTS

COMMITMENT #1: QUALITY PRODUCTS

At YouBoutique Online, we only offer high quality products. Our teams also strive to integrate more and more new products appreciated by the general public at prices that are always accessible.

COMMITMENT 2: CLEAR AND TRANSPARENT INFORMATION

youboutiqueonline.com has no secrets for its customers. We transparently publish all the information and conditions of our offers and services on our website youboutiqueonline.com. We are with you in a relationship of trust.

COMMITMENT Nº3: A GUARANTEED RETURN

Because you have the right to change your mind, youboutiqueonline.com guarantees you a withdrawal period of 14 days to notify us of your intention to return an item, then an additional period of 14 days to return the product , in good condition and in its original packaging. Upon receipt of the product in our warehouses, youboutiqueonline.com will reimburse you for the amount of the returned product, within a maximum period of 14 days. The refund will therefore be made via your original means of payment within 28 to 30 days of your request.

COMMITMENT #4: PERMANENT CONTACT

We undertake to respond to all your requests for information and to process any complaints as quickly as possible. For us, it is important to communicate with you in complete transparency. This is why we provide you with an online contact form that our Relations Department manages as soon as possible.

COMMITMENT Nº5: SECURE AND EASY PAYMENT

Your payments on youboutiqueonline.com are always ultra secure, because we use the most powerful encrypted payment technologies today.

We provide the same level of security and protection for your bank details, if you decide, for example, to memorize your details to facilitate your purchases on our site.

COMMITMENT Nº6: ABSOLUTE CONFIDENTIALITY OF YOUR DATA

We respect the confidentiality of your personal data and we process it in full compliance with the Data Protection Act of January 6, 1978.

Thus, your information is used exclusively by our internal departments and will in no case be transferred or sold to third parties without your prior consent.